Privacy Policy

Introduction

Rise & Roll Foundation ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit riseandrollfoundation.org or use our services.

Information We Collect

Information you provide

• Account information: Email address and authentication details when you create an account with email and password, Google, or Apple. Passwords are stored only as one-way hashes, not in readable form.
• Application information: Service branch, years of service, contact details, address, equipment needs, and any optional medical context you choose to provide when applying for assistance.
• Contact form submissions: Name, email, subject, and message content, including donation or wristband inquiries you choose to send.

Information collected automatically

• Basic usage data (pages visited, time on site) through standard web server logs.
• We do not use tracking cookies, advertising pixels, or third-party analytics services.

Essential cookies

When you sign in, we use essential cookies to keep your session secure and complete any Google or Apple sign-in flow you choose. These cookies are not used for advertising or cross-site tracking.

How We Use Your Information

• To process and fulfill equipment requests.
• To verify eligibility (service-connected disability status).
• To communicate with you about your application, donation inquiry, or wristband order.
• To respond to contact form inquiries.
• To comply with legal obligations.

How We Protect Your Information

Application data is stored through our database provider, Convex. We use encrypted connections and restrict applicant records to authenticated applicants and authorized administrators. Please provide only the medical or personal detail needed to explain your request.

Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers: Convex (authentication and database hosting), Vercel (website hosting), and Google or Apple when you choose social sign-in.
• Legal requirements: When required by law, subpoena, or government request.
• Grant reporting: Aggregated, anonymized data may be included in grant applications and reports. Individual information is never shared without consent.

Your Rights

You may:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at info@riseandrollfoundation.org.

Data Retention

We retain application and contact data for as long as necessary to fulfill our mission and meet legal requirements. You may request deletion of your account and associated data at any time.

Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this privacy policy? Contact us at info@riseandrollfoundation.org.